Privacy policy

Julezmaison takes your personal data seriously. This policy explains what data we collect, how we use it, and what rights you have.

Information We Collect

When you place an order, create an account, or contact us, we may collect: your name, shipping address, email address, phone number, payment information (processed by our payment service providers; we do not store full card numbers), order history, and communication records with our customer service team.

How We Use Your Information

We use this information to: process and ship orders, provide customer support, send order status notifications, improve our website experience, and — with your consent — send promotional communications. We do not sell your personal information to third parties.

Data Sharing

We share data only with service providers necessary to fulfill your order, including payment processors (Visa, MasterCard, PayPal), logistics companies, and IT service providers. These providers may only use your data within the scope of services they provide to us.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request restriction of processing or object to processing. To exercise these rights, email us at info@julezmaison.com. We will respond within 30 days.

You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL), at www.cnil.fr.

Data Retention

Your personal data will be retained for 3 years after the business relationship ends or after the last contact, after which it will be deleted or anonymized.

Cookies

This website uses necessary cookies to maintain your shopping cart and login session. If we use any non-essential cookies (such as analytics or advertising cookies), we will obtain your explicit consent before setting them. You can manage your cookie preferences through your browser settings or our cookie consent banner.